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We have a number of adjustable dumbbells in the BRAINGAIN range and the mechanism to change the weight varies depending on the adjustable dumbbell selected. The most important thing is to make sure that the adjustable dumbbell is in it's tray as the safety lock mechanisms prevent the weights from being changed otherwise.
All of the BRAINGAIN adjustable dumbbells are designed and built to change weights in a matter of seconds rather than minutes with the old style spinlock adjustable dumbbells.
The adjustable kettlebells have a very simple lock and unlock mechanism when adjusting the weight. Simply pull the tab, slide to unlock and then remove / add the relevant plates to set your weight. Once the weight is set, slide the tab back to lock and you’re good to use your adjustable kettlebell.
As with all things mechanical we do advise being sensible when using our adjustable dumbbells. We suggest to always lay down gently and never be dropped. We also suggest using a soft mat to place the dumbbells upon in between sets. Unlike fixed weight dumbbells in a commercial gym, they are not designed to be dropped or thrown down.
The dumbbells and kettlebells are both very easy to use, specifically designed to change the weight in seconds instead of minutes, removing the need for a full rack of fixed weight dumbbells.
These vary depending on the product and can be found on each product page. The BRAINGAIN adjustable dumbbells vary from 5 dumbbells in 1 all the way up to 26 dumbbells in 1.
All of the BRAINGAIN products have a 36 month warranty from receipt of delivery. The warranty covers any defects under normal use during the warranty period and we will repair or replace, at no cost, products or parts of the product that are defective because of improper materials or workmanship, under normal use and maintenance.
The warranty does not cover damage of the product resulting from negligence (e.g. dropping the product), unauthorized modification of the product or damage caused by weather (e.g. rust if product is kept outside).
All of the BRAINGAIN range comes with a 36 month warranty included free of charge, with longer warranty options available. We understand that sometimes you want the peace of mind of having spare parts just in case and we do stock spare handles, bases and plates for each of our products. Please do contact us if you would like to purchase.
All our dumbbell prices are for a pair. For a price on a single dumbbell, email us at eusupport@braingain.fit.
Yes. Our Expansion Kit upgrades a 23.5kg pair to 32.5kg or 41.5kg, and a 32.5kg pair to 41.5kg. You'll find it on our website.
No. The 24kg and 40kg SmartBells are separate designs, so you'd need a new 40kg pair.
Every product page lists the full specifications. If your question isn't answered there, email us at eusupport@braingain.fit.
Yes. Every product comes with a 36-month warranty. You can add an extended warranty on the product page when you order.
No. The dumbbell stays the same length at every weight. When you change the weight, plates lock onto the handle or stay in the tray, so the frame never changes size.
We accept the following credit cards: MasterCard, Visa, American Express and Discover. We also accept payment by PayPal or Klarna. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Klarna website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
We do not take payment over the phone, however if you would like to make payment via Bank Transfer against an invoice we are happy to facilitate. Please contact us directly for further information.
Our prices include VAT and free delivery. VAT and delivery costs differ by country, so the final price can differ too.
Yes. New customers get €15 off their first order. If you're buying more than one set, email us at eusupport@braingain.fit for custom pricing.
Yes. Email us at eusupport@braingain.fit with proof of eligibility and we'll send you a price.
Yes. Email us at eusupport@braingain.fit with your VAT number and we'll arrange it.
No. You won't pay any customs or duties. Orders within the EU have no customs to pay, and for orders outside the EU, we pay the customs charges for you. Please note for Switzerland and Norway our prices exclude VAT.
If you are based in the UK and would like to purchase our equipment, please visit our BRAINGAIN UK site whereby your order will be dispatched from our UK warehouse.
We ship from our warehouses in the Netherlands, Germany and Poland, and your order goes from the one nearest to you. We aim to dispatch the same day, or the next business day at the latest. We use DHL, DPD and local couriers such as SDA, Colis Privé and Correos, and you'll receive tracking the day your order ships.
For further information on transit times, please check our Delivery Information page.
We ship from our warehouses in the Netherlands, Germany and Poland, using the one nearest to you. We aim to dispatch the same day or the next business day.
There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via eusupport@braingain.fit, we may be able to cancel your order before it’s processed. Please however be mindful that our Customer Service working hours are 9am to 5.30pm Monday to Friday.
If we haven't been able to cancel your order, your order will be dispatched however you can decline receipt of your order which will be returned back to us. We would ask you to let us know that you have done this so that we can process your refund accordingly.
Sadly once your order has been placed, we are unable to modify your order once we have started processing it as our website automatically syncs with our warehouse. We would kindly ask you to double check all details on your order before making payment. If you would like to order a greater quantity or an additional product, please place a new order online.
We ship to most European countries from our warehouses in the Netherlands, Germany and Poland. A full list of delivery countries can be found on our delivery page here. If you are located in a geography outside of this list, we would be delighted to provide you with a bespoke quote.
We offer free delivery across mainland Europe. A few remote areas and islands are excluded. If you can't check out with your address, email us at eusupport@braingain.fit and we'll send you a custom shipping quote.
If you have ordered more than one item, it is likely they will be delivered at the same. However on some occasions you might receive them on different days and / or with different delivery companies. We use a variety of reputable couriers based on quality of service and cost to make sure we can get your order to you in the quickest way and keep the price of our equipment as affordable as possible. Tracking information is provided on all orders.
Due to the size and the weight of orders many of our products ship in multiple boxes which can sometimes be separated in transit as it goes through the courier’s network and may not be delivered together. We would recommend checking the tracking in the first instance and if the rest of order hasn’t turned up within 48 hours please contact us.
We are an online-only retailer, so collection isn't available. We deliver with DHL, DPD and local couriers to make sure your order arrives safely and quickly. If you have any questions, email us at eusupport@braingain.fit.
BRAINGAIN currently operates two sites / warehouses - one in the UK and one in the EU. We are actively working to expand our EU range to mirror our UK range, however appreciate there may be some items that you would like immediately. Please be mindful that any orders made on our UK site will be subject to customs, which are payable by the customer.
You can't pick a date at checkout. If you need a specific date, email us at eusupport@braingain.fit before you order and we'll arrange it.
Our couriers deliver to your door.
At BRAINGAIN we want you to be 100% happy with your order but we understand people sometimes change their mind. If you would like to request a refund or exchange, please contact us within 30 days of receiving your order so we can make it right. Please keep your original packaging as items must be returned in their original condition.
As our items are heavy goods, the packaging we provide gives our products the best chance of being kept safe in transit and reaching back to us in good condition. Sending back without original packaging will be charged at €20 per box.
However should you wish to use your own courier, we would recommend you to use a trackable shipping service as we are not able to issue a refund until we have received your items.
For further information, please check out Returns & Exchanges page.
In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via eusupport@braingain.fit with the details or contact us here and we'll respond within 24-48 hours. We will ensure to get your issue resolved as quickly as possible.
If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached. Please check our Returns and Exchanges page for further information.
The BRAINGAIN team check every product before it is sent for delivery to make sure everything is working as it should. We are however aware that things can get damaged in transit as it passes through the courier network and we will ensure that any damaged items / parts are replaced accordingly to have you working out as soon as possible.
Return shipping costs €25 for products under 30kg and €40 for products over 30kg. We book the collection for you. Returns without the original packaging cost an extra €20 per box. To start a return, email us at eusupport@braingain.fit.
Yes. If you want to buy in bulk for a gym, studio, hotel or business, email us at eusupport@braingain.fit and we'll come back to you within 24 hours.
We are always open to business and commercial collaborations and would love to hear from you if you'd like to partner with BRAINGAIN. Please do contact us with further information and we will come back to you within 24 hours.
